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Children's services

Our Children and Young People's (CYP) services support children, young people and families from pregnancy through to adulthood. We provide a wide range of community health services across Hertfordshire, as well as Community and School-Aged Immunisation Services (CSAIS) across the East of England.

Our services are delivered through three main areas.

Public Health nursing 

Our Public Health Nursing teams provide services for children, young people and families across Hertfordshire, helping children to have the best possible start in life and supporting their health, wellbeing and development. Services include:

Health Visiting service

School Nursing Service

East of England Community and School-Aged Immunisation Service

Our East of England Community and School-Aged Immunisation Service delivers routine and catch-up vaccination programmes for children and young people across the East of England.

East of England Community and School-Aged Immunisation Service

Specialist children's services 

Our specialist children's services provide assessment, treatment and ongoing support for children and young people with additional or more complex health needs. These services include:

How to refer

Referral information can be found under each relevant service under 'Making a referral'

Services A-Z

Service List

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  1. Adult speech and language therapy

    The Adult Speech and Language Therapy (SLT) service is provided in east and north Hertfordshire. For residents in west Hertfordshire, a service is provided by Central London Community Healthcare NHS Trust.

    All the speech and language therapists are registered with the national regulatory body, the Health and Care Professions Council, which maintains an online register of Speech and Language Therapists meeting the required standards.

    The service works as a team to provide integrated, seamless care to adult patients with speech, language, communication, voice or swallowing difficulties. The care is patient-centred with individualised packages based on clinical evidence, good practice and clinical experience. The service works in partnership with patients and their families and with other professions, multidisciplinary teams and partner agencies to reduce the impact of these often life threatening and isolating difficulties on people’s lives.

    The service has a culture of service review and development to meet identified needs.

    The service is delivered from acute hospitals, community hospitals, rehabilitation units, intermediate care locations, residential and nursing homes and patients’ own homes. The patients are seen in the most appropriate setting to their needs.

    The SLT service operates open access for referral for all disorders with the exception of:

    • Aphagia (swallowing) referrals should be made by a Doctor
    • Dysphonia (voice) referrals require ENT examination prior to SLT assessment in line with national recommendations

    Contact the service

    Tel: 0300 1237571

    Address: ,

  2. Autism (ASD) diagnosis

    This is the autism diagnostics page for children and young people.  If you are an adult seeking an autism assessment, please speak to your GP.

    We are a multidisciplinary team from a range of clinical backgrounds with specialist knowledge and understanding of autism. We are committed to providing all children and young people and their families who use our service with the best possible experience, from referral to completion of your assessment, as well as making sure you have the resources you need going forward.

    We hope the information below will tell you how to make a referral, let you know where to access support whilst you're waiting for an assessment, give you a sense of how our service is provided, and link you to post-diagnostic resources.

    Address: ,

  3. Bladder and bowel care service (adult)

    The adult bladder and bowel care service has a team of specialist nurses who have advanced knowledge in the assessment and treatment of bladder and bowel problems and provide clinics in East and North Hertfordshire. We provide a telephone advice line and also offer visits to housebound patients. For residents in west Hertfordshire, a similar service is provided by Central London Community Healthcare NHS Trust.

    This service offers professional, confidential advice and treatment options for bladder and bowel problems, with the aim of improving or curing your symptoms. 

    Whether you’re visiting us for diagnosis or treatment, our team of specialists are here to support you.

    Incontinence, whenever it occurs, is a distressing and embarrassing condition, which greatly undermines quality of life, impinging on the independence and dignity of the individual.

    We can offer conservative treatments along with advice and support for individuals experiencing bladder or bowel problems.

    Some of the treatments that we provide are:

    • Bladder training
    • Pelvic Floor Exercises
    • Lifestyle changes (weight, fluid intake, diet)
    • Medication
    • Biofeedback
    • Flowmetry
    • Intermittent Self catheterisation
    • Specialist Appliances (sheaths, male/female urinals)

    We recognise that patients with bladder and bowel care requirements need very special attention to make sure they receive the correct care and advice to suit their lifestyle. Our team of experts is dedicated to making you feel comfortable and keeping you informed throughout.

    Specialist team

    The team comprises of 10 staff:

    • 5 registered nurses
    • 3 clinical support staff
    • 2 administrators

    Address: Park Drive Health Centre Park Drive Baldock SG7 6EN, Baldock, SG7 6EN

  4. Blood tests (phlebotomy)

    We provide a phlebotomy (blood test) service for patients with a Barnet and Chase Farm blood form. To manage appointments, we use the Swiftqueue platform. 

     

    Address: 

    Cheshunt Community Hospital King Arthur Ct, 

    Cheshunt, 

    Waltham Cross

    EN8 8XN

     

    To book your appointment you can use the booking phoneline: 0300 123 7571 selecting option 1 Monday-Friday between 9am – 3pm or use the online booking system.

     

    Parking:  

    Parking with pay and display is available at the hospital but please note that this is not managed by Hertfordshire Community Trust. Parking is free for Blue Badge Holders.

    Address: ,

  5. Cardiac rehabilitation

    East and North Hertfordshire

    The cardiac rehabilitation programme in East and North Hertfordshire is run by a cardiac rehabilitation nurse specialist in the community. The exercise classes for patients are run by the Lister Hospital (East and North Herts Trust Cardiology). The cardiac specialist nurse can deliver a home programme and give you advice and practical support after coming out of hospital. You can make an appointment to be seen at home or in clinic. 

    The East and North programme is available from Lister Hospital for:

    • Patients with a confirmed diagnosis of myocardial infarction (heart attack)
    • Patients following percutaneous coronary intervention (stents)
    • Patients following coronary artery bypass surgery

    (Please note heart valve replacement or repair does not always meet the criteria for East and North Hertfordshire exercise classes - home visits and the home exercise programme is the pathway in this area.)

    West Hertfordshire

    The service in west Hertfordshire is now provided by Central London Community Healthcare NHS Trust.

    Address: Abel Smith House, ,  Gunnels Wood Rd,  Stevenage SG1 2ST, Stevenage, SG1 2ST

  6. Child Health Information Service (CHIS)

    The East of England (EofE) Child Health Information Service (CHIS) is a non-patient facing service that maintains an electronic record of all children and young people aged 0-19 years old (or 0-25 with Special Educational Needs and Disabilities), and those to whom the local authority has duties, who live in, are registered with a GP in or attend a school in the East of England.

    The role of CHIS is to know where every child is and how healthy they are. This involves the monitoring and tracking of public health interventions encompassing immunisations and screening outcomes. HCT provides CHIS services in Hertfordshire, Essex, Bedfordshire, Luton, Milton Keynes, Norfolk, Suffolk, Cambridgeshire and Peterborough.

    Members of the public should contact their GP with any queries.

    Address: ,

  7. Children and young people's continence service

    The children and young people’s (CYP) continence service was established in February 2021 to promote health bladder and bowels for children and young people in West Hertfordshire, and East and North Hertfordshire since January 2024. We also manage the allocation of continence products for our patients who require them.

    We are based at the Peace Children’s Centre in Watford and the team consists of Clinical Nurse Specialists in CYP Continence, CYP Continence Nurses and CYP Continence Support Workers. They are also assisted by the specialist nursing administration team. The service operates Monday to Friday between 9am and 5pm (except Bank Holidays).

    We are a nurse led team and provide clinical assessment, treatment and support for children and young people who have bladder and/or bowel dysfunction, where first line intervention (Tier 1 from health visitors and/or school nurses, GPs) has not resolved the referring problem.

    Continence issues affects large numbers of children and young people and can prevent them from achieving their full potential. It can lead onto psychological issues and these need to be spoken about and addressed. Children with additional needs are also greatly affected by continence issues, either directly or indirectly of their underlining diagnosis. With our support, we will look at diet/fluids/behaviour and biological links to the continence issue. If medications are required, we will liaise with the GP and monitor the effects of the medications.

    We operate a Tier 2 continence service, in line with guidance from the children’s continence commissioning guide published by the paediatric continence forum (Sept 2019) and provide support to children aged four to 18-years-old. If they attend one of our special schools, we will continue to support them until they are 19-years-old.

    Location of service

    Hertfordshire

    Peace Children’s Centre
    Thursdays 9am to 1pm and 12pm to 5pm, alternate weeks.

    St Albans Health and Wellness Centre
    Wednesdays 9am to 1pm and 12pm to 5pm, alternate weeks.

    New QEII Hospital
    Mondays and Fridays 9am to 1pm and 12pm to 5pm, alternate weeks.

    Address: Peace Children’s Centre Watford Herts WD17 3EW, Watford, WD17 3EW

  8. Children and young people's integrated therapy service

  9. Children and young people's sickle cell service

    We provide specialist, culturally sensitive care and support for children and young people with Sickle Cell Disease and Thalassaemia across Hertfordshire.

    We work in collaboration with families to promote health, wellbeing, independence, and quality of life through education, assessment, and ongoing support.

    Supporting children and young people from birth to 19 years of age who are registered with a Hertfordshire GP, we deliver newborn screening results, develops individual care plans, supports treatment adherence, provides school healthcare planning and staff training, and helps young people transition to adult services.

    Care is provided in homes, schools, community settings, and specialist clinics, ensuring families receive the support they need as close to home as possible.

    Clinic locations

    Watford General Hospital, Vicarage Road, Watford, WD18 0HB
    Queen Elizabeth II Hospital, Howlands, Welwyn Garden City, AL7 4HQ

     

    Address: ,

  10. Children's asthma and wheeze service

    We support children aged 2 to 16 years with asthma or wheeze to achieve the best possible control of their condition, helping them lead healthy, active lives while reducing the risk of asthma attacks and complications.

    We bring together specialist community and hospital-based respiratory nurses to provide expert, evidence-based care that is centred around the needs of each child and family.

    Working in partnership with families, schools, GPs and other healthcare professionals, we provide education, advice and support to help children and young people self-manage their condition with confidence.

    Following referral, children can access specialist assessment, personalised asthma action plans, medication reviews, inhaler technique support and, where needed, diagnostic testing to help optimise their respiratory health and wellbeing.

    Clinic locations

    • Peace Children’s Centre, Peace Prospect, Watford, WD17 3EW
    • The Marlowes Health and Wellbeing Centre, 39-41 Marlowes, Hemel Hempstead, Hertfordshire, HP1 1LD
    • St Albans Health and Wellbeing Centre, Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE

    Address: ,

  11. Children's community nursing team

    The children’s community nurses are a team of nurses who are trained to care for sick children. We do most of our work in the child’s home. We also work in community settings such as clinics, schools and nurseries. The service is based in Watford and the nurses work across all of West Hertfordshire. Clinics are held in St Albans, Hemel Hempstead and Watford. We work closely with the paediatric team at Watford General Hospital as well as specialist hospitals such as Great Ormond Street. The service is provided for all children age 0 to 18 or 0 to 19 (if still at learning disability school). The service operates seven days a week and extends to 24-hour care when this is required to support a child at the end of life.

    Our aim is to reduce the impact of childhood illness and reduce the need for hospital admissions. When hospital admission is needed, we work to reduce the length of stay whenever possible. The nurses will support children with long term conditions such as childhood cancer. They will also see children who require short term care for example following surgery. The nurses are skilled in managing a wide range of complex conditions, which allows the child to spend as much time as possible at home with their family.

    Contact the service

    Single Point of Contact tel: 01707 710077
    Office tel (8am - 6pm): 01923 470680

    Children's community nursing service offer

    Address: Peace Children's Centre,  Peace Prospect,  Watford,  WD17 3EW, Watford, WD17 3EW

  12. Children's eye service

    The Children’s and Young People's Eye Service monitors and treats children with reduced vision and related eye conditions.

    We offer an accessible, and child friendly service for children and young people aged 0-16 (up to 19 for children from local Severe Learning Difficulties schools).

    We provide an eye assessment, diagnosis, and treatment for children and young people where there are concerns regarding reduction of vision in one or both eyes (amblyopia), squints, eye movements problems, binocular vision problems, and where there is a strong family history of squints, amblyopia or glasses from age 5 or under.

    We are also able to offer assessment and treatment for patients with visual processing difficulties, and children or young people with special educational needs (SEN) and learning disabilities. The care and treatment is tailored to the needs of the patients and their families.

    The patients seen in the clinics are typically under the age of 8 years old. After this age, they are usually discharged to the care of a high street optician.

    The service is provided at two locations: St Albans Health and Wellbeing Centre and Marlowes Health and Wellbeing Centre.

    The eye team is Allied Health Professional (AHP) led and comprises four orthoptists and two paediatric optometrists.

     

    Address: St Albans Health and Wellbeing Centre,  Civic Centre,  St Albans AL1 3JE / Marlowes Health and Wellbeing Centre,  39-41 Marlowes,  Hemel Hempstead,  HP1 1LF,

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