Herts and Essex hospital inpatient unit
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Our rehabilitation unit, at Herts and Essex Hospital, has 32 beds between two wards: Oxford and Cambridge.
We provide rehabilitation for patients on discharge from the acute trust or via the GP for prevention of admission to the acute hospital. There are 3 pathways that a patient may be admitted onto:
- 17-day rehabilitation pathway
- 10-day step up pathway
- Non-weight bearing pathway
On admission, each patient is assessed by the multidisciplinary team and a plan of care is formalised involving the patient.
- Address: Haymeads Lane, Bishop’s Stortford, Essex, CM23 5JH
- Contact the service
- How the service is provided
- Who is eligible for the service
- Useful information
- Patient experience
Contact the service
Ward telephone number: 01279 827231 / 07442884139
How the service is provided
We provide 24 hour, nurse led care with support from a multidisciplinary therapy team of skilled professionals including:
- Physiotherapists
- Occupational therapists
- Rehabilitation assistants.
Therapy is normally provided between 8am and 4pm. Medical support is provided by a speciality doctor and nurse practitioner, who work on the unit between 9am – 5pm weekdays.
We offer specialist assesments and goal orientated rehabilitation alongside comprehensive discharge planning, to support patients back to their normal place of residence. We work closely with colleagues in adult social care to ensure a safe discharge.
Who is eligible for the service
Patients who need rehabilitation to support their recovery from acute illness. This may be following a fall or include conditions such as frailty, fracures or, limb amputation.
Referrals are made by the acute hospital or GP via the Transfer of Care Hub (TOCH): enh-tr.toch@nhs.net.
Useful information
Meals
Hot and cold food is available. A menu is available on a daily basis from which you may choose your meals for the next day. Kosher, vegetarian and other special diets can be catered for. Fresh fruit is available to patients. We appreciate that sometimes patients may not feel like eating at meals times and therefore there is a selection of snacks i.e. toast or biscuits that can provided at any time. Lunch is served in the dining room and all patients are encouraged to come to the dining room for their meals as part of their rehabilitation. Patients who are unable to attend the dining room, can have their meals served in their room.
Visiting Hours
We welcome and encourage the involvement of carers and relatives whilst the person they care for is in hospital. Involving family and friends in care helps to improve wellbeing, communication and the overall experience. We call this approach Partnership in Care. To enable this we have open visiting hours from 2pm to 7pm so you can be as involved as you would like to be. Let the nurse in charge know if you would like to be involved and you will be provided with a carer's lanyard.
Visiting hours are flexible - if you would like to visit outside of these hours, please let the ward manager know.
Travelling by Car
Car parking is available on site with a pay and display system in operation. However, please be aware that at certain times during the day, when patient activity to outpatients clinics is high, it may be difficult to park.
Travelling by Public Transport
Timetables for the bus route in and out of the Herts and Essex hospital are available at the hospital reception and on the ward. Buses 7 and 7A arrive at the hospital on the hour and leaves at every half hour. Nearby is Bishop’s Stortford train station, although this is not within easy walking distance in relation to the hospital.
Patient experience
If you would like to share your story, please contact the Patient Experience team on 01707 388036 or email hct.patientexperienceteam@nhs.net
We would also love to hear about your experience on our service, please complete a survey by clicking here.
