School Nursing

About the Service

Regarding the service during Covid-19

We are now working to our normal School Nursing service offer.

If you have concerns about your child’s emotional health and well-being – we can help. Call our duty line number 0300 123 7572 for more information.

Watch our new animation! Please click on this YouTube link to view our exciting animated film that will guide you through our School Nursing Service and what we offer. Our service is aimed at children and young people aged from 5-19 years, who attend mainstream schools in Hertfordshire. The film will also inform you how to contact us and refer into our service.

Our School Nursing Service is part of the Hertfordshire Family Centre Service. The Service brings children’s centres, health visiting and school nursing together to provide a more joined up service for children, young people and their families from pregnancy through to when a child reaches 19. There is a range of different support groups, activities and services on offer for children and their families to help them be healthy, grow and develop. Families can access available services from any Hertfordshire Family Centre, allowing them to fit sessions and services around busy family lives. For more information, visit the Family Centre Service website.

The School Nursing Service works together with children and young people their parents/carers and school staff, to provide a comprehensive efficient and accessible service which:

When your child commences school at the age of five, care is transferred from the Health Visiting Service to the School Nursing Service. The service has four distinct areas that it offers to children attending a Hertfordshire mainstream school. Please be aware that this service is not commissioned for children attending private schools.

School aged immunisations are offered to all Hertfordshire children including those who are home educated.

Emotional wellbeing and mental health workshops

The Children’s Wellbeing Practitioners are pleased to offer the following workshops to parents and/or young people focused on emotional wellbeing and mental health. Click on the relevant leaflet to see more details about the workshop.

The workshops are:

All workshops will be delivered virtually via Microsoft Teams. Please see the Eventbrite link on the leaflets for further details.


Online referrals:

Parents, teachers, GPs and other healthcare staff can now refer a child to the school nursing service via an online form. Make a referral now via the Family Centre Service.

Health for Teens and Health for Kids websites:

      Click on the logo to visit a dedicated website for children aged 4 to 11.

     Click on the logo to visit a dedicated website for young people aged 11 to 19.

These local websites are managed by the School Nursing Service, to provide children and young people with health and wellbeing advice and guidance.

Designed with various interactive tools and educational materials, the websites also provide relevant signposting to other services in Hertfordshire and contact details for the School Nursing Teams in each school.

Text messaging service

Chat Health is the school nurse text messaging service for all secondary school aged pupils. It is a confidential service and available Monday to Friday from 9am to 5pm. Young people can message for advice on all kinds of health issues such as sexual health, emotional health and wellbeing, bullying, healthy eating and any general health concerns.

The text number is: 07480 635050

Read more about the service on the Health for Teens website.

The Hertfordshire School Nurse Service comprises of

The School Nursing Teams works closely with education, social care and other health professionals, to help children and young people to remain healthy and to ensure that any health needs are met.

Four core areas

The service has four distinct areas that it offers to children attending a Hertfordshire mainstream school. Please be aware that this service is not commissioned for children attending private schools.

1. Community (Your neighbourhood)
In the community there are a range of health services for children young people and their families. School nurses lead in ensuring that you know about these services and that they are made accessible to everybody. We work with local communities to ensure they are equipped to deliver local services.

2. Universal Service (Offered to every family)
School nurses lead and deliver the healthy child programme from 5 to 19 years to ensure a healthy progression for each and every child and young person. This includes promoting positive physical and mental health, supporting parents, and assessing the health and development of children and young people.

3. Universal Plus (Further support for families)
School nurses are able to support parents, children, young people and families when they need extra help. Some examples include support with specific parenting issues and depression, asthma, emotional difficulties and bullying. 

4. Universal Partnership Plus (Families who need additional support)
School nurses are able to provide ongoing support, with extra support from a range of local services working together with the family to deal with more complex issues over a period of time. Some examples include special educational needs, drug and alcohol misuse, child and adolescent mental health services, looked after children and young carers. Health visitors and school nurses work together to protect and ensure children are safe Sometimes it may be in the child’s best interests for some aspects of their health to be assessed or to be monitored regularly. If so parents are kept informed at all times of our involvement and of any action considered necessary. 

School Nursing Service information poster

How the Service is provided

Who is eligible for this Service

What will happen at your appointment

Useful information

Making a referral

Patient Experience