About us

Hertfordshire Community NHS Trust (HCT) is the principal provider of community-based healthcare services to the 1.2 million population of Hertfordshire. The Trust is rated as 'Good' by the Care Quality Commission.

We have around 2,000 staff and every day we deliver a wide range of high quality health services to people in their homes, in local clinics, in schools and in our community hospitals. The graphic below highlights some key facts about us and what we do.

We support people at every stage of their lives, from health visiting and school nursing services for children and young people to community nursing, rehabilitation and palliative care. In 2020/21 we carried out around 1.05 million visits and appointments and had a budget of £130.7 million.

We work in partnership with colleagues across NHS, social care, education, charities and local government helping people to maintain their independence for as long as possible and making sure people get the right care in the right place at the right time.

Community health services are at the forefront of NHS care and support - and our mission is to maintain and improve the health and wellbeing of the people of Hertfordshire.

Getting to know our services

Children's Services

Children's universal services
We provide a range of services for children and young people including health visiting and school nursing, child health information, looked after children and safeguarding children.

Children's specialist services
These services include audiology, children's community nursing, paediatrics, children's continuing care, dental and optical services and specialist school nursing, Step2 (early intervention child and adolescent mental health service for children and young people aged 0-19) and PALMS (Positive behaviour, Autism, Learning disability and Mental health Service).

Children's therapies
We provide occupational therapy, physiotherapy and speech and language therapy for children.

Adult Services

Adult Community Services

In East and North Hertfordshire, our Locality Integrated Care Teams (ICTs) deliver nursing and therapy services in Lower Lea Valley, North Hertfordshire, Stevenage, Stort Valley & Villages, Upper Lea Valley and Welwyn Hatfield.

Adult specialist services:
Specialist services we provide include acute therapies, bladder and bowel services, cardiology, cardiac rehabilitation, heart failure, diabetes, diabetic retinal screening, lymphoedema, nutrition and dietetics, MSK, podiatry, respiratory, pulmonary rehabilitation, skin health, speech and language therapy, tissue viability, leg ulcer and neurological rehabilitation. 

Community hospitals:
Our community hospitals are: Oxford and Cambridge wards at the Herts and Essex Hospital in Bishop's Stortford, and Queen Victoria Memorial Hospital in Welwyn.

In addition, we run the Minor Injuries Unit (MIU) at the Herts and Essex Hospital in Bishop's Stortford.