Hertfordshire Community NHS Trust keeps records about the healthcare and treatment patients receive. This helps to ensure that patients receive the best possible care from us. Data Protection Laws mean we have a legal duty to keep information about you confidential, secure and accurate.
We are legally permitted to hold and process information about you for health and social care treatment and for the management of health and social care services. We do this to provide health and social care services and need your information to do so. We may also hold and process information about you for public health purposes.
What information we collect
- Personal details, such as your name, address, date of birth, next of kin, etc.
- Sensitive (special category) information, which includes your ethnicity, religious beliefs, details about your physical and mental health and any disabilities or support needs.
How we collect your information
The information we hold about you will be information you have given us. We will also hold information given to us by other health and social care providers, e.g. from your GP in a referral letter, from relatives or a representative of you, or from the Ambulance Service
How long we keep your information
How long we keep your records will depend on what information we hold about you. Adult health records are kept for a minimum of eight years and the records of children and young people are kept until their 25th birthday. All NHS bodies keep records for the time periods set out in the Records Management Code of Practice for Health & Social Care (2020).