Accessibility

We serve an ethnically diverse population with more than 150 different languages spoken in the area. Clear communication is essential for safe clinical assessment.

Our staff are able to book a range of interpreting services to enable effective communication with service users and carers whose first language is not English.

It is possible to use Google's free online translation service directly from our website – you will find a link at the bottom of every page.

We hope that you find this useful but please remember that this translation tool relies on Google's language database, meaning technical and medical references may not always translate accurately.

If you require translations for specific parts of our website or any linked documents, please contact us. We can provide alternative formats on request for people who have visual impairment or who are deaf or hard of hearing.

Detailed information about how to change the fonts and font sizes in your operating system and in various other browsers is available online at BBC My Web My Way. This comprehensive site also includes information about changing the colours in your operating system and web browser, changing the mouse pointer and using the keyboard instead of the mouse.

Feedback

Our website is constantly under development and we are always looking for ways to improve the site. We value your opinion and would love to hear from you, so if you have any comments or suggestions please contact us.

Problems

If you are having any difficulties using our website and would like your issues addressed, please email us at communications@hct.nhs.uk, giving as much information as possible about the nature of the problem.