ICT health referrals to HCT in the east and north of the county must be sent by email to the appropriate secure email address for your locality. A template referral form is available on both EMIS and SystmOne for GP practices - developed in collaboration with East and North Herts CCG GPs and HCT operational leads. The form is located in the ‘East and North Herts’ CCG folder, sub folder ‘Community Referrals’. Here are the contact details of HCT's ICT and Prevention of Admission (POA) services:
For prevention of admission referrals that require same day assessment, please call 0300 123 7571. (Excludes Royston)
|Lower Lea Valley
(Waltham Cross, Cheshunt, and Broxbourne)
|0300 123 7571||HCT.LowerLeaValleySPOC@nhs.net|
|North Herts (Hitchin area)||0300 123 7571||HCT.NorthHertsSPOC1@nhs.net|
|Stevenage||0300 123 7571||HCT.StevenageSPOC@nhs.net|
|Stort Valley and Villages
(Bishop’s Stortford area)
|01279 827 503
|Upper Lea Valley
(Hertford, Hoddesdon, Ware, and Buntingford)
|0300 123 7571||HCT.UpperLeaValleySPOC@nhs.net|
|Welwyn Hatfield||0300 123 7571||HCT.WelHatSPOC@nhs.net|
|Royston||01763 242 134||HCT.RoystonSPOC1@nhs.net|
HCT’s enhanced Prevention of Admission service can help prevent unnecessary acute hospital attendances and admissions for a range of conditions by providing medical care and support for patients in their own homes or usual place of residence. The service provides responsive and urgent assessment and treatment, with same day or next day assessment. Key services and conditions covered are:
The service is open to patients with a GP in East and North Hertfordshire who are aged 18 and over, both with and without COVID-19.
How to refer to the service
Please note that under guidance from our Senior Information Risk Owner (SIRO), the Trust will no longer accept any information sent by fax.
Please be assured that any referrals sent to the IPA will be redirected to the Trust and will be picked-up by our ICTs.
Social care referrals to Hertfordshire County Council (HCC) should be sent to the following email addresses:
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