Sharing our patients' feedback

Patient stories

All of the patients have consented to their stories being shared. Names are changed to protect patient’s privacy.

Carers stories

Diabetic patient stories

Compliments

Adult Services in East and North Herts:

Herts and Essex Hospital - “We would just like to write and thank you for all the wonderful care my father received recently whilst on the ward.  His two week admission went on way longer than we expected but during his time there he was always very well cared for and in good spirits.  We didn’t get to meet all the people that cared for him, as were only able to visit him once a week, but found everyone that we did meet very professional and willing to spend the time discussing his progress, in particular the nurse in charge that day and Dennis who we meet most Saturdays. Thank you again.”

MSK Physiotherapy and OT West - “The knee exercise class on Fridays was extremely useful. Carmel is a very experienced and attentive physiotherapist. Although I am still in pain, my mobility increased and I can function naturally. It taught me the importance of regular exercise for the joints. Please organise a continuation, paying class with a physiotherapist. A lot of us would be interested.”

Children’s Services:

School Nursing and Health Visiting - East Locality, Well Baby Clinic - “It is close to my house, always can count on health visitor help, all staff members are friendly.”

Step2 Service - “Video interactive guidance with Natasha Gray and attended the Circle of Security Group. I cannot praise this service enough. It helped me see the light at the end of the tunnel and I do not think I could have done this without this support.”

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