Carers

How to know if you are a Carer

A carer is someone who provides unpaid support to family or friends. This could be caring for an adult child, other relative, partner or friend. The person you care for can be ill, frail, disabled or have mental health or substance misuse problems.

Why it's important to know if you are a Carer

Caring for a loved one is very rewarding. It can also be tiring, lonely or overwhelming at times. If you know you are a carer you can find out what support is available to you. In the video below a carer talks about how important it is to identify yourself as a carer.

How we support Carers

Carers Champions in adult and children's services

Our Carers Champions are staff who have volunteered to take on this additional role. They liaise with staff in their teams to remind everyone of the importance of identifying, valuing, and supporting carers. We discuss your needs as a Carer with you to enable us to signpost you for additional support as required. For example, we may signpost you to Carers in Herts.

Carers assessment

You can complete a carer's assessment via this link. If you would like more information, help, advice or urgent support please call Hertfordshire County Council on 0300 123 4040. 

Partnership in Care

When the person you care for is in hospital, Partnership in Care helps you be involved as much as you want to be. Wards have open visiting hours so that carers can offer support at times that are convenient to them.

Young Carers

All of our staff receive training in how to identify young carers and what support is available to them. 

We have engaged with young carers through attending their young carers youth council meeting and other young carers events. This has enabled us to understand what matters to them and how best to support them. 

Our staff signpost young carers to Young Carers in Herts you can also call on 01992 586969 

How to contact us

If you would like any further information, please contact the Patient Experience team.
We have a guide 'The Carers Handbook' that explains how to get help and support in your caring role.

You can also go to the Carers in Hertfordshire website  or call them on 01992 58 69 69

The Hertfordshire County Council website provides useful information about support for carers.