Our outpatient Physiotherapy Service provides specialist community-based assessment, treatment and advice for people in East and North Hertfordshire with a range of musculoskeletal (MSK) conditions. Treatment may be provided on a one-to-one basis or in a group class setting, depending on what is most appropriate for you as a patient. We will also provide you with education and advice to support you in self-managing your condition.
Airmid App
Airmid is the new patient facing app to support all your healthcare needs. Patients can take control of their own healthcare and engage with their own care team. Hertfordshire Community NHS Trust would like to invite you to use the Airmid App to book your follow-up appointments within the Musculoskeletal Physiotherapy Service. Click here for further details, and here for FAQs.
Musculoskeletal Rehabilitation classes are provided by the service across East and North Hertfordshire at
- Hartham Leisure Centre, Hertford
- Stevenage Leisure Centre, Stevenage
- North Herts Leisure Centre, Letchworth
- Laura Trott Leisure Centre, Waltham Cross
- Kingsway Health Centre
- Hertford County Hospital
- The New QEII Hospital
During the classes, physiotherapists teach attendees a range of exercises at varying levels of difficulty with the aim of increasing their strength, mobility and confidence to self-manage.
Classes - Patient Quotes:
"It’s a great service. I suddenly do feel stronger physically than when I first arrived for my session. I would like to join the gym to maintain my fitness.”
“Whilst it’s slow progress, I feel this type of exercise is a positive move towards my personal goal.”
"It's helping me be more confident in pushing myself to exercise harder."
"This is a popular choice through the NHS and a valued one!"
We accept referrals to the outpatient Physiotherapy Service from GPs and consultants in East and North Hertfordshire.
Following acceptance of a referral we will contact you to arrange an appointment at one of our clinics. You will be seen by a member of our specialist musculoskeletal physiotherapy team, who will assess your condition and discuss an appropriate treatment plan with you.
On-going treatment will be provided at an outpatient clinic.
Our outpatient Physiotherapy Service is available to patients aged 8 years and over who are registered with a GP in East or North Hertfordshire.
At your appointment, your clinician will assess you by asking a series of questions about your presenting condition and then carrying out a physical examination.
We recommend wearing comfortable clothes that can be easily removed, as it may be necessary to partially undress as part of your assessment. If the lower half of your body is to be assessed we would suggest bringing a pair of shorts to change into. It is also helpful to bring along details of any medication you are taking.
Your appointment may last up to one hour.
Following your assessment, your clinician will discuss the findings of the examination with you and the next steps for best-managing your condition. In some cases you may be referred on to another team for further investigations.
Referrals from primary care should be sent via e-RS to Hertfordshire Out-patient MSK Physio – Hertfordshire Community NHS Trust - RY4.
We greatly appreciate the feedback of patients who use our services.
If you would like to share your experience of our outpatient Physiotherapy Service, please contact our Patient Experience team either by calling 01707 388 036 or by sending an email to pals.hchs@nhs.net
You can also complete a survey by clicking here.
Your feedback helps us to continually improve the service we provide, both to you and other patients - thank you.
