The HAH service for East and North Hertfordshire provides hospital equivalent care in the patient’s own home*. Meaning acute hospital stays or attendance can be avoided.
HAH offers in person nursing care, therapy and remote monitoring. All overseen by a team of health professionals.
The HAH service provides responsive, urgent assessment and treatment. Including same or next day assessment. It is delivered by a team of GPs, nurses, pharmacists, and therapists. All have easy access to advice and care from dieticians, palliative care, the community respiratory team and secondary care advice as needed.
The HAH service is available 8am-8pm seven days a week. Patients can remain under HAH for up to two weeks.
*This includes care homes.
Hospital at Home capabilities
Many patients live with multiple conditions and would benefit from a personalised approach, combining remote monitoring with in-person care when required. HAH offers a range of capabilities that can be safely delivered in the patients home. This means patients in the community can remain at home avoiding hospital admission or attendance. While those currently in acute hospitals can be safely discharged to continue their treatment at home.
Where remote monitoring is required patients will be provided with equipment and shown how to use it by Doccla. Consent for gathering their data is required.
Current capabilities
Remote monitoring via enabling technology
Administration of IV antibiotics or oral diuretics
Face to face nursing and therapy care inc urgent assessments
End of Life (EoL) care
Post-Operative care
Holistic management of frailty and falls
Point of care testing
Oxygen Therapy
ECG’s
Medication reviews
Bloods
We are developing our services so please contact us if a capability you think we could provide is not listed 0300 123 7571
Referral can be accepted (but is not limited to) for the following conditions:
Abnormal bloods
Bowel Management
Cancer
Cardiac conditions
Cellulitis
COVID-19
Dehydration
Delirium
Diabetes/Endocrine disorders,
End of Life Care
Falls
Frailty
Heart Failure
Infection
Musculoskeletal problems
Mobility
Neurological problems
Other infection
Pain and symptom control
Post-operative care
Renal problems
Respiratory conditions
Triage
Wound care infection
Urinary Tract Infection (UTI)
The service is open to patients with a GP in East and North Hertfordshire who are aged 18 and over.
Referring to HAH
The service is available through referral only. Referrals can be accepted from any healthcare professional who has assessed the patient. There are two options to refer to Hospital at Home:
Option 1:
Email a completed Capabilities form to hct.hospitalathome@nhs.net
Option 2:
Call the East and North Integrated Care Coordination Centre (ICCC) on 0300 123 7571 (formerly HCT East and North Referral Hub)
Referral forms
Hospital at Home Referral Form
Hospital at Home Remote Monitoring Consent Form
Referral criteria
Referrals are accepted up to 8pm - seven days a week. After 6pm referrals may be triaged for assessment the following day.
Inclusion criteria:
Aged 18 years or over
Registered with a GP in East and North Hertfordshire
Exclusion criteria:
Self-referrals
People under 18 years of age
Pregnancy
Patients who can be clinically managed by their own GP or in a Minor Injuries Unit
Social needs only, where the patient has no healthcare needs.
Patient is not safe to be managed in the community and needs admission to an acute hospital.
Patients who are unsafe alone in their property between visits or overnight.
MND, PD, MS or other neurological patients who go through the specialist Neuro POA pathway.
