Our Services and Referral Information

How to refer

Referral information about specific services can be found under each relevant service page, under "Making a Referral".

Click here for a directory of all services

Adult Services

Our services for adults are split into three groups: Integrated Community Teams (ICT), Planned Care and Unplanned Care.

Integrated Community Teams provide community nursing and therapy to patients within their own homes. Referrals to this service are managed by the HCT-led East & North Herts Referral Hub.

Planned Care includes the Bladder and Bowel Service, Skin Health Service, MSK Services, Respiratory and Pulmonary Rehab Services. Patients referred to these services are primarily seen in outpatient clinic settings within the community.

Unplanned Care is made up of services that directly support patient flow within the East and North Herts Health and Social Care System. This includes inpatient community rehabilitation at Queen Victoria Memorial Hospital, Herts and Essex Community Hospital and Danesbury Neurological Rehabilitation Centre. This also includes services that provide rehabilitation to patients within their own homes such as the Community Stroke Service and ESD and the Discharge Home to Assess Service.

Hospital at Home Service can help prevent unnecessary acute hospital attendances and admissions for a range of conditions by providing medical care and support for patients in their own homes or usual place of residence. The service provides responsive and urgent assessment and treatment, with same day or next day assessment. Referrals to this service are managed by the HCT-led East & North Herts Referral Hub.

Children's Services

Our services for children are divided into two branches: Universal Services and Specialist Services.

Universal Services are delivered countywide and include Public Health Nursing (health visiting and school nursing), school-aged immunisation service and Child Health information services.

Specialist Services include some Children and Adolescent Mental Health Service (CAMHS) services and an integrated therapies services, both of which are delivered across the county. We also deliver some specialist services in the west of the county which include Community Paediatrics, Children’s Community Nursing, Community Dental, an Integrated Asthma and Wheeze Service, the children’s eye service and the children’s hearing services.