Team to provide urgent care at home

Posted: January 21 2016

Avoiding admissions to hospital is the aim of a brand new response service launched in St Albans.

Team to provide urgent care at home

Staff work together as part of the new Rapid Response Team in St Albans.

The Rapid Response Team (RRT) held its official launch with the support of local MP Anne Main, at St Albans City Hospital.

Hertfordshire Community NHS Trust (HCT) is working in partnership with Hertfordshire County Council social care workers, Hertfordshire Partnership University NHS Foundation Trust mental health nurses and Age UK, to provide a one-stop-shop to treating and keeping people well in their own homes.

Mrs Main was delighted to have this new service up and running. She said: “People in St Albans have been asking for this type of service for some time, so congratulations to all those involved in getting this off the ground. 

“People are living longer now, so the RRT will be vital in helping them to get back on their feet in their own homes.

“Building up our NHS services in St Albans has always been a long-term goal. I am pleased to see that the local NHS partnerships are making progress on delivering the services that local people want.”

The RRT includes paramedics, nurses, physiotherapists, occupational therapists and healthcare assistants to name a few.

Charlie Cadogan, HCT Locality Manager for St Albans and Harpenden Integrated Community Teams, said: “We are very proud of our new Rapid Response Team. We have excellent support from our GPs, patient groups and the Clinical Commissioning Group.

“Our aim is to prevent admissions to hospital and facilitate earlier supported discharges, keeping very complex patients at home, safely, where they would prefer to be.”

The team is already making a difference in the community as Sinead Quinn, nurse, highlights following the care of an elderly man in his own home.

She said: “An urgent referral came in for an 83-year-old man who had a chest infection, an exacerbation of Chronic Obstructive Pulmonary Disease and a urinary tract infection.

“We were asked to collect antibiotics from the chemist. On arrival the patient was in a bad state so we gave him his first dose immediately and gave him personal care.

“We made him comfortable, helped his partner to make him something to eat and got him into bed.

“I felt so happy and proud that we were able to dedicate the time needed to help him recover from his illness in his own home.”

If you are a journalist or media representative requiring further information contact our communications team on (01707) 388148 or via communications@hct.nhs.uk