ChatHealth wins Nursing Times Award 2020

Posted: November 20 2020

ChatHealth wins Nursing Times Award 2020

We are pleased to learn that the ChatHealth has won a Nursing Times Award for the Nursing in Mental Health category.

Hosted by Leicestershire Partnership NHS Trust, ChatHealth is a text messaging service for young people designed to allow them to securely and anonymously contact a health professional for advice and support. The service is primarily used for use by teenagers, parents of young children and parents with newborn babies. Hertfordshire Community Trust is one of the many NHS Trusts across England that has adopted ChatHealth to support young people aged 11-19 as part of our School Nursing service. Young people can access the service by texting 07480 635050 with their query, where a school nurse will respond to their query within 24 hours confidentially (Mon-Fri, 9am-5pm).

The Nursing Times Awards took place in a virtual ceremony which was broadcast live online. ChatHealth’s clinical lead, Caroline Palmer, accepting the award by speaking live to the host BBC Breakfast’s Naga Munchetty, said: “Congratulations, this is not just for the ChatHealth team in Leicestershire, this is for all the ChatHealth teams across the whole of the country. It’s for the ChatHealth nurses that are offering mental health and wellbeing support day in and day out, so congratulations to everyone. We’ve seen a big difference with ChatHealth, particularly during covid, when demand to access services massively increased.”

The service has had very positive feedback from both service users and staff. Our School Nursing service is very proud of the team behind ChatHealth for winning this well-deserved award, and look forward to working together with them in the future to continue supporting young people in Hertfordshire.

If you are a journalist or media representative requiring further information contact our communications team on (01707) 388148 or via communications@hct.nhs.uk