We support the Nursing Times Speak Out Safely campaign. This means we encourage any staff member who has a genuine patient safety concern to raise this within the organisation, either to their line manager or another member of the management team, at the earliest opportunity.
Patient safety is our prime concern and our staff are often best placed to identify where care may be falling below the standard our patients deserve. We want everyone in the organisation to feel able to highlight wrongdoing or poor practice when they see it and confident that their concerns will be addressed in a constructive way.
We promise that where staff identify a genuine patient safety concern, we shall not treat them with prejudice and they will not suffer any detriment to their career. Instead we will support them, fully investigate, and if appropriate act on their concern. We will also give them feedback about how we have responded to the issue they have raised as soon as possible.
Copyright © 2021 Hertfordshire Community NHS Trust